Skip to main content

Privacy Policy

BACKGROUND:
Gilded Bee Ltd understands that your privacy is important to you and that you care about
how your personal data is used and shared online. We respect and value the privacy of
everyone who visits this website, www.gildedbee.co.uk (“Our Site”) and will only collect and
use personal data in ways that are described here, and in a manner that is consistent with
Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance
of Our Privacy Policy is deemed to occur upon your first use of Our Site AND You will be
required to read and accept this Privacy Policy when signing up for an Account.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use
certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or
device by Our Site when you visit certain parts of Our
Site and/or when you use certain features of Our Site.
Details of the Cookies used by Our Site are set out in
section 13, below;
“Cookie Law” means the relevant parts of the Privacy and Electronic
Communications (EC Directive) Regulations 2003;
“personal data” means any and all data that relates to an identifiable
person who can be directly or indirectly identified from
that data. In this case, it means personal data that you
give to Us via Our Site. This definition shall, where
applicable, incorporate the definitions provided in the
[Data Protection Act 1998] OR [EU Regulation
2016/679 – the General Data Protection Regulation
(“GDPR”)]; and
“We/Us/Our” means Gilded Bee Ltd a limited company registered in
England under company number 7508516166, whose
registered and trading address is 95 Miswell Lane,
Tring, HP23 4EX
2. Information About Us
2.1 Our Site is owned and operated by Gilded Bee, a limited company registered
in England under company number 7508516166, whose registered and
trading address is 95 Miswell Lane, Tring, HP23 4EX
2.2 Our VAT number is 275133312.
2.3 Our Data Protection Officer is Emily Stone, and can be contacted by email at
This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone on 01442 732049, or by post at 95
Miswell Lane, Tring, HP23 4EX
2
© Simply-Docs BS.WEB.PRIV.03A Website Privacy Policy – First Party Cookies + Analytics
2.4 We are regulated by The Office of Fair Trading, Payment Card Industry Data
Security Standard, Data Protection Act
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to
other websites. Please note that we have no control over how your data is collected,
stored, or used by other websites and we advise you to check the privacy policies of
any such websites before providing any data to them.
4. Your Rights
4.1 As a data subject, you have the following rights under the GDPR, which this
Policy and Our use of personal data have been designed to uphold:
4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data We hold about you (see
section 12);
4.1.3 The right to rectification if any personal data We hold about you is
inaccurate or incomplete (please contact Us using the details in section
14);
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any
personal data We hold about you (We only hold your personal data for
a limited time, as explained in section 6 but if you would like Us to
delete it sooner, please contact Us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to
re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular
purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about Our use of your personal data,
please contact Us using the details provided in section 14 and We will do Our
best to solve the problem for you. If We are unable to help, you also have the
right to lodge a complaint with the UK’s supervisory authority, the Information
Commissioner’s Office.
4.3 For further information about your rights, please contact the Information
Commissioner’s Office or your local Citizens Advice Bureau.]
5. What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following
personal and non-personal data (please also see section 13 on Our use of Cookies
and similar technologies
5.1 [name;]
5.2 [date of birth;]
5.3 [gender;]
5.4 [business/company name]
3
© Simply-Docs BS.WEB.PRIV.03A Website Privacy Policy – First Party Cookies + Analytics
5.5 [job title;]
5.6 [profession;]
5.7 [contact information such as email addresses and telephone numbers;]
5.8 [demographic information such as post code, preferences and interests;]
5.9 [financial information such as credit / debit card numbers;]
5.10 [IP address;]
5.11 [web browser type and version;]
5.12 [operating system;]
5.13 [a list of URLs starting with a referring site, your activity on Our Site, and the
site you exit to;]
5.14 [purchase history.]
6. How Do We Use Your Data?
6.1 All personal data is processed and stored securely, for no longer than is
necessary in light of the reason(s) for which it was first collected. We will
comply with Our obligations and safeguard your rights under the [Data
Protection Act 1998] OR [GDPR] at all times. For more details on security see
section 7, below.
6.2 Our use of your personal data will always have a lawful basis, either because
it is necessary for Our performance of a contract with you, because you have
consented to Our use of your personal data (e.g. by subscribing to emails), or
because it is in Our legitimate interests. Specifically, We may use your data for
the following purposes:
6.2.1 Providing and managing your Account;
6.2.2 Providing and managing your access to Our Site;
6.2.3 Personalising and tailoring your experience on Our Site;
6.2.4 Supplying Our products AND services to you (please note that We
require your personal data in order to enter into a contract with you);
6.2.5 Personalising and tailoring Our products AND services for you;
6.2.6 Replying to emails from you;
6.2.7 Supplying you with emails that you have opted into (you may
unsubscribe or opt-out at any time by This email address is being protected from spambots. You need JavaScript enabled to view it.;
6.2.8 Market research;
6.2.9 Analysing your use of Our Site and gathering feedback to enable Us to
continually improve Our Site and your user experience;
6.3 With your permission and/or where permitted by law, We may also use your
data for marketing purposes which may include contacting you by email
AND/OR telephone AND/OR text message AND/OR post with information,
news and offers on Our products AND services. We will not, however, send
you any unsolicited marketing or spam and will take all reasonable steps to
ensure that We fully protect your rights and comply with Our obligations under
the Data Protection Act 1998 AND GDPR and the Privacy and Electronic
Communications (EC Directive) Regulations 2003.
4
© Simply-Docs BS.WEB.PRIV.03A Website Privacy Policy – First Party Cookies + Analytics
6.4 You have the right to withdraw your consent to Us using your personal data at
any time, and to request that We delete it.
6.5 We do not keep your personal data for any longer than is necessary in light of
the reason(s) for which it was first collected. Data will therefore be retained for
the following periods (or its retention will be determined on the following
bases):
6.5.1 We will retain your information only for as long as is necessary for the
purposes set out in this policy, for as long as your account is active, as
described in this policy, or as needed to provide the Services to you. If
you no longer want Gilded Bee to use your information to provide the
Services to you, you may close your account. Gilded Bee will retain
and use your information to the extent necessary to comply with our
legal obligations (for example, if we are required to retain your
information to comply with applicable tax/revenue laws), resolve
disputes, enforce our agreements, and as otherwise described in this
policy.
7. How and Where Do We Store Your Data?
7.1 We only keep your personal data for as long as We need to in order to use it
as described above in section 6, and/or for as long as We have your
permission to keep it.
7.2 Through third party cloud services that we use such as Google Drive and
Zoho CRM some or all of your data may be stored outside of the European
Economic Area (“the EEA”) (The EEA consists of all EU member states, plus
Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to
this by using Our Site and submitting information to Us. If We do store data
outside the EEA, We will take all reasonable steps to ensure that your data is
treated as safely and securely as it would be within the UK and under the Data
Protection Act 1998 AND GDPR including:
7.2.1 We will only work with very carefully selected third party data
companies who also comply with Data Protection Act 1998 and GDPR
and with strict security measures in place.
7.3 Data security is very important to Us, and to protect your data We have taken
suitable measures to safeguard and secure data collected through Our Site.
7.4 Steps We take to secure and protect your data include:
7.4.1 Only working with very carefully selected companies who comply with
Data Protection Act 1998 and GDPR.
7.4.2 Only storing limited reasonable data on devices.
7.4.3 Password protected devices and encrypted cloud services
8. Do We Share Your Data?
8.1 Subject to section 8.2, We will not share any of your data with any third parties
for any purposes.
8.2 In certain circumstances, We may be legally required to share certain data
held by Us, which may include your personal data, for example, where We are
involved in legal proceedings, where We are complying with legal obligations,
a court order, or a governmental authority.
5
© Simply-Docs BS.WEB.PRIV.03A Website Privacy Policy – First Party Cookies + Analytics
8.3 We may sometimes contract with third parties to supply [products and]
services to you on Our behalf. These may include payment processing,
delivery of goods, search engine facilities, advertising, and marketing. In some
cases, the third parties may require access to some or all of your data. Where
any of your data is required for such a purpose, We will take all reasonable
steps to ensure that your data will be handled safely, securely, and in
accordance with your rights, Our obligations, and the obligations of the third
party under the law.
8.4 We may compile statistics about the use of Our Site including data on traffic,
usage patterns, user numbers, sales, and other information. All such data will
be anonymised and will not include any personally identifying data, or any
anonymised data that can be combined with other data and used to identify
you. We may from time to time share such data with third parties such as
prospective investors, affiliates, partners, and advertisers. Data will only be
shared and used within the bounds of the law.
8.5 The third party data processors used by Us and listed below are located] OR
[We may sometimes use third party data processors that are located] outside
of the European Economic Area (“the EEA”) (The EEA consists of all EU
member states, plus Norway, Iceland, and Liechtenstein). Where We transfer
any personal data outside the EEA, We will take all reasonable steps to
ensure that your data is treated as safely and securely as it would be within
the UK and under the [Data Protection Act 1998] OR [GDPR]
8.6 In certain circumstances, We may be legally required to share certain data
held by Us, which may include your personal data, for example, where We are
involved in legal proceedings, where We are complying with legal
requirements, a court order, or a governmental authority.]
9. What Happens If Our Business Changes Hands?
9.1 We may, from time to time, expand or reduce Our business and this may
involve the sale and/or the transfer of control of all or part of Our business.
Any personal data that you have provided will, where it is relevant to any part
of Our business that is being transferred, be transferred along with that part
and the new owner or newly controlling party will, under the terms of this
Privacy Policy, be permitted to use that data only for the same purposes for
which it was originally collected by Us.
9.2 In the event that any of your data is to be transferred in such a manner, you
will be contacted in advance and informed of the changes. [When contacted
you will not, however, be given the choice to have your data deleted or
withheld from the new owner or controller.
10. How Can You Control Your Data?
10.1 In addition to your rights under the GDPR, set out in section 4, when submit
personal data via Our Site, you may be given options to restrict Our use of
your data. In particular, We aim to give you strong controls on Our use of your
data for direct marketing purposes (including the ability to opt-out of receiving
emails from Us which you may do by unsubscribing using the links provided in
Our emails and at the point of providing your details.
10.2 You may also wish to sign up to one or more of the preference services
6
© Simply-Docs BS.WEB.PRIV.03A Website Privacy Policy – First Party Cookies + Analytics
operating in the UK: The Telephone Preference Service (“the TPS”), the
Corporate Telephone Preference Service (“the CTPS”), and the Mailing
Preference Service (“the MPS”). These may help to prevent you receiving
unsolicited marketing. Please note, however, that these services will not
prevent you from receiving marketing communications that you have
consented to receiving.
11. Your Right to Withhold Information
11.1 You may access Our Site without providing any data at all. However, to use all
features and functions available on Our Site you may be required to submit or
allow for the collection of certain data.
11.2 You may restrict Our use of Cookies. For more information, see section 13
12. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where
such data is held). Under the GDPR, no fee is payable and We will provide any and
all information in response to your request free of charge. Please contact Us for more
details at This email address is being protected from spambots. You need JavaScript enabled to view it., or using the contact details below in section 14.
13. Our Use of Cookies
13.1 Our Site may place and access certain first party Cookies on your computer or
device. First party Cookies are those placed directly by Us and are used only
by Us. We use Cookies to facilitate and improve your experience of Our Site
and to provide and improve Our products AND services. We have carefully
chosen these Cookies and have taken steps to ensure that your privacy and
personal data is protected and respected at all times.
13.2 All Cookies used by and on Our Site are used in accordance with current
Cookie Law.
13.3 Before Cookies are placed on your computer or device, you will be shown a
popup requesting your consent to set those Cookies. By giving your consent
to the placing of Cookies you are enabling Us to provide the best possible
experience and service to you. You may, if you wish, deny consent to the
placing of Cookies; however certain features of Our Site may not function fully
or as intended.
13.4 Certain features of Our Site depend on Cookies to function. Cookie Law
deems these Cookies to be “strictly necessary”. These Cookies are shown
below in section 13.5. Your consent will not be sought to place these Cookies,
but it is still important that you are aware of them. You may still block these
Cookies by changing your internet browser’s settings as detailed below in
section 13.9, but please be aware that Our Site may not work properly if you
do so. We have taken great care to ensure that your privacy is not at risk by
allowing them.
13.5 Our Site uses analytics services provided by Google Analytics and third party
web chat services. Website analytics refers to a set of tools used to collect
and analyse anonymous usage information, enabling Us to better understand
how Our Site is used. This, in turn, enables Us to improve Our Site and the
products AND services offered through it. You do not have to allow Us to use

Contact Us    Bespoke Gifts    Blog    Case Studies    Call 01442 732735

©Gilded Bee Ltd 2024